At Dortage, we work closely with our customers to develop tailored product ranges. Our approach begins with an in-depth analysis of the target market and identification of niche opportunities. By continuously monitoring market trends, we design competitive and differentiated product portfolios perfectly aligned with your positioning and your customers’ needs. This crucial step lays the foundation for your success in both OES and Aftermarket segments.
We define detailed technical specifications, considering applicable standards and regulations. These specifications address the performance and durability requirements specific to your industry, ensuring products that perfectly meet market expectations.
Our network of over 2,000 qualified suppliers ensures access to high-quality sourcing. Our selection process includes comprehensive evaluations of potential suppliers' production capabilities and quality audits. By selecting the best sources, we offer a wide range of parts, from the most common to the most specialized. While negotiating the best commercial terms, we ensure full compliance with your quality standards, guaranteeing reliable and competitive sourcing.
Our distribution process encompasses the entire supply chain, from sourcing to delivery. Our optimized storage processes ensure effective stock cycles, while our rigorous quality controls safeguard the integrity of parts at every stage.
Our quality assurance includes regular audits of production sites, systematic compliance testing, and full traceability of parts. This ensures that every delivered product meets the highest quality and reliability standards. Additionally, we provide customized packaging solutions to preserve product quality during transit.
Logistics is central to our offering. With a network of 10 strategically located platforms worldwide, our multimodal transportation solutions and tracking systems enable fast and reliable deliveries. By continuously optimizing our routes, we guarantee short delivery times and maximum flexibility, no matter your location. Real-time order and inventory tracking provide full visibility into your supply chain, simplifying your planning and inventory management.
We offer reconditioning solutions that extend the lifespan of parts and reduce environmental impact. These services provide an eco-friendly and economical alternative that meets the growing expectations for sustainable development. Additionally, we recondition spare parts with brand-specific features such as graphic design and logos.
Our expertise includes customized marketing strategies for OES and Aftermarket segments. We train your sales teams on product features and provide responsive, effective after-sales service to maintain customer satisfaction.
Our customer service stands out with a multilingual, attentive, and accessible team. We provide prompt, personalized responses to all your inquiries and technical support to help you make the most of our services. Through proactive customer satisfaction monitoring, we continuously improve our offerings and better meet your expectations.